In cases of acute illness, international students of the Oulu University of Applied Sciences residing in Oulu and whose stay lasts at least two (2) months and who are studying full-time are entitled to use the health care services provided by the City of Oulu.
These services are offered in the health or wellbeing centre closest to your place of residence. You can visit all the health clinics' acute receptions without calling in advance or having an appointment. Take a waiting number from the hall and you will be called to the nurse. The doctor will join the reception if necessary.
For those who are living in Otokylä the acute reception is in the Wellbeing Centre of Kontinkangas, address Kajaanintie 46 A, floor 0 in the Kontinkangas district, Oulu.
Appointments with nurses are free of charge. A health care centre fee of 16.10 euro will be charged for the three first visits to the doctor within a calendar year. A penalty fee of 39.60 euro will be charged if you do not use, nor cancel a reserved appointment.
Outside the opening hours of the above-mentioned health care centres you can use the services of the emergency unit of the Oulu University Hospital, address Kajaanintie 50, entrance A1, tel. (08) 315 2655. During on-call hours an emergency fee of EUR 32.10 per visit will be charged. You can go to the emergency unit without an appointment. If the illness requires a consultation with a house officer or resident doctor, an outpatient fee of EUR 29.30 will be charged. Traveller's insurances usually cover costs incurred at public health care facilities (except penalty fees).
See further information on public health care on the website of the City of Oulu.
There is also a number of private medical clinics in Oulu. In them the customer/patient is liable for all the costs. If you have a traveller's insurance, the insurance usually covers the expenses of the use of private medical services. Please check the terms of your insurance! The Finnish Social Insurance Institution KELA can reimburse a small part of the costs of the private health care to those possessing the European Health Card.
In cases of acute illness in Oulainen you can contact the acute reception of Oulainen health care centre, Tel. (08) 479 3401 (Mon - Fri 8:00 - 16:00). In the evenings and weekends you can turn to the emergency unit of Oulaskangas hospital. Before going to the emergency unit you should call to tel. (08) 429 7840 where the need of treatment can be assessed.
A health care centre fee 16.10 euro will be charged for three three first visits to a doctor within a calendar year. In the emergency unit of Oulaskangas hospital the fees are the following: weekdays 16.00 - 20:00 16.10 euros, at other times 32.10 euros per visit.
There is also a private medical clinic in Oulainen. In the private sector the customer/patient is liable for all the costs. If you have traveller's insurance, the insurance usually covers the expenses. Please check the terms of your insurance! The Finnish Social Insurance Institution KELA can reimburse some of the costs of the private health care to those possessing the European Health Card or the E111/E128/E106 form.
Private medical clinic in Oulainen: Lääkärikeskus Syke
The general emergency number is 112.
- Use this number for making emergency alerts to the fire brigade or to call for an ambulance or police.
In emergencies requiring immediate medical attention, or e.g. ambulance transportation, please call directly to the general emergency number 112 (dialled without any prefixes from all telephones).
From the following telephone numbers you can get advice and treatment instructions in acute cases and the urgency of care can be assessed by a health care professional:
In Oulu tel. (08) 315 2655. The call will be connected to the Emergency Unit of the Oulu University Hospital.
In Oulainen Mon - Fri 8.00 - 16.00 tel. (08) 479 3401, at other times (08) 429 7840. The call will be connected to the Oulainen Health Care Centre or the Emergency Unit of the Oulaskangas Hospital respectively.
The Poison Information Centre advises in cases of poisoning. Call (09) 471 977.
To call the police, please dial 112.
Do not use the above-listed numbers for making ordinary appointments. They are reserved solely for emergency purposes.
In case of serious accidents, illnesses and crisis situations involving an international student of Oulu University of Applied Sciences that require immediate assistance from the university staff, please call to our on-call emergency number +358 (0)20 61 10299.
Before calling to this number, please make first the necessary alert to the emergency centre at tel. 112!
The SOS Centre of The Finnish Association for Mental Health is located in Helsinki and assists all foreigners in Finland with mental health and social problems. This includes crisis situations. This service is free of charge.
SOS Centre Crisis Prevention for Foreigners, tel. (09) 4135 0501 (on weekdays 9 - 15)
National Crisis Hotline 020 344 5566 (Mon 9 - 22, Tue - Fri 9 - 06, Sat 15 - 06 and Sun 15 - 22)
SOS Mobile 040 503 2199 (24 h)
For help with acute mental health problems you can turn to the on-call unit of the Oulu Psychiatric Clinic, address Peltolantie 5, 90210 Oulu. Appointments and information tel. (08) 315 6707, service hours Mon - Fri 8 - 18.
Also the Oulu Crisis Centre can assist and support international students in acute crisis situations. You can contact the centre at tel. +358 44 3690 500 on Mon-Fri 9-13, address Kirkkokatu 19 A 10. The services of the Crisis Centre are free of charge.
You can also always contact the students' health care personnel for advice and help or the international co-ordinators at Oulu University of Applied Sciences for further information.
Outside the service hours of the Health Care clinics or other services you can get help at the emergency unit of the Oulu University Hospital (for acute mental health problems as well), address Kajaanintie 50, entrance A1, Oulu. If needed, the doctor on duty can refer you to psychiatric treatment.
In cases of acute mental health problems in Oulainen you can contact the emergency unit of Oulainen health care centre, Tel. (08) 479 2503 (24 hour service).
Foreign students are entitled to public dental care only in acute cases. Treatment in public dental clinics will be charged according to the health care centre tariffs.
In Oulu public dental care is available by an appointment at the regional dental clinics. If you are living in Otokylä Student Housing Village, you should contact the Aapistie public dental clinic, Aapistie 3, Tel. (08) 5584 6420. For further information see the website of the City of Oulu: http://www.ouka.fi/oulu/english/dental-care.
In Oulainen you can contact the public on-call-duty dentist Mon-Fri 8-16, Tel. 044 4793 454 for further advice. Address of the clinic: Reservikomppaniankatu 7-9, Oulainen, www.attendo.fi/Oulaisten-hammashoitola
The on-duty dentist on weekends and public holidays is in Oulu (Aapistie 3, 90220 Oulu): tel. 044 703 6426. Patients calling between 10:00 - 15:00 will be given acute care on the same day (only urgent care).
There are many private dental clinics both in Oulu and Oulainen. In the private clinics fees are remarkably higher than in the public clinics as the customer is liable for all the costs. Private dental clinics are for example
Keskuskatu 7, 86300 Oulainen, appointments tel. (08) 474 333.
Medicines are sold at pharmacies (Apteekki in Finnish), which are usually open Mon-Fri 9-18 and Sat 9-14. In Oulu, Rotuaarin Apteekki in the pedestrian precinct Rotuaari is open daily 9-21 and Yliopiston Apteekki at Isokatu 27 is open daily 8-23. In Oulainen, Oulaisten Apteekki, Rautatienkatu 5, is open Mon-Fri 9-20, Sat 9-15 and Sun 11-13.
Please notice that in Finland chemists and drugstores (Kemikalio in Finnish) sell only cosmetics.
Citizens of EU/EEA countries are entitled to social security reimbursement for prescribed medicines. You can get this refund at the pharmacy by presenting a KELA card when buying the medicine, or, later, by filling out an application and presenting the European Health Card, the prescription and the receipt of the payment to the local KELA office, Sepänkatu 18 (Oulu) or Oulaistenkatu 36 (Oulainen).
There are usually no vaccination requirements for Finland.
NOTICE! If you are coming to study in health and social care you must have official certification for the following tests and vaccinations.
(required from students going to practical training in hospitals and care units)
Please notice that you should present official certification and/or statements (in English or Finnish) of the below-listed vaccinations and tests before you can start your practical training in hospitals and care units in the Oulu region. You can bring the certificates and statements in a sealed envelope. All information will be kept strictly confidential.
Boostrix Vaccine (pertussis, tetanus, diphtheria)
Hepatitis B Vaccine (3 doses)
MMR (mumps, measles, rubella) Vaccine (2 doses)
Fecal culture 1 (Salmonella, Shigella, Yersinia and Campylobacter, Aeromonas or Pleshiomonas)
Source: Northern Ostrobothnia Hospital District, Oulu University Hospital, Infection Prevention Unit (2016
You can also download these instructions.
In order to come to Finland you should have a valid health and accident insurance that covers possible accidents and health problems also during your travel to and from Finland. Higher education institutions do not cover accidents during the students' stay in Finland, and without a valid insurance the medical cost may be high.
Though citizens of the EU and EEA countries are entitled to the same health care services in Finland as Finnish citizens, if they are covered by health insurance in their own country, they must also have a separate insurance. Students from EU/EEA countries can normally prove with a European health card that they are covered by the health care system of their own country. For more information, please see ec.europa.eu/employment_social/healthcard and ask the social security authorities in your country for the document needed for social security in Finland and bring it with you.
All international students coming to Oulu UAS should have at least the following (private) insurance before leaving for Finland, as they are responsible for their own accident, illness and property insurance. Students are required to take insurance issued by a reliable and solvent company or institution covering the costs incurred by an illness or an accident in Finland or on the way to/from Finland. A travel insurance usually covers also expenses caused by using the public health care system which are not covered with the European Health Card. Students’ travel insurance should cover at least expenses arising from an acute travel time illness or accident up to EUR 100 000 and the possible repatriation and evacuation back to home country. Students have to bring a valid insurance policy with them to Finland (preferably in English). Please make sure that the insurance is valid for your entire stay!
Finnish insurance companies do not grant insurance to foreigners whose stay in Finland cannot be considered to be permanent. Finnish higher education institutions have jointly negotiated International Students’ Health Insurance (SIP Insurance) that can be purchased by international students intending to study in Finland in one of the cooperating higher education institutions. It covers medical expenses, repatriation and also personal belongings as further explained and defined in the insurance terms.
Further information: International Students’ Health Insurance (SIP Insurance) (Study in Finland website)
Students from EU/EEA countries and Switzerland should bring the European Health Card proving that they are covered by the health care system of their own country. They will then be entitled to the same health care benefits as Finnish citizens, but in addition to this, a private health/travel insurance will be worthwhile.