Bachelor Programmes

Language of Instruction:

English

Learning outcomes:

Student understands the importance of business process modeling, simulation and design. He/she understands how to manage and improve business processes. He/she is able to use basic tools for process modeling, design and improvement.

Contents:

Processthinking, businessprocess, design, modelling, value, improvement.

Requirements:

Exercise and Exam.

Literature:

Business Process Modeling, Simulation and Design: Manuel Laguna & Johan Marklund. Electronical material.

Prerequisites:

No prerequisites needed.

Virtual teaching:

3 cr

Assessment:

Grading scale 0 - 5.

Notes:

Not applicable.

Contact person:

FT, KTM Pasi Ojala